SHICS Transport Services ki website aur hamari services ka use karne se pehle, neeche diye gaye terms ko dhyan se parhna zaroori hai. In terms ko accept karne ka matlab hai ke aap hamari policies aur rules se mutafiq hain.
1. Service Usage
- Hamari transport services sirf legal aur authorized goods ke liye provide ki jati hain.
- Kisi bhi illegal, hazardous, ya restricted item ki booking qanooni tor par mana hai.
- Customer zimmedar hoga ke diya gaya data (pickup/delivery address, weight, goods type) bilkul correct ho.
2. Booking Confirmation
- Har booking hamari team se WhatsApp ya call ke zariye confirm ki jati hai.
- Confirm hone ke baad hi vehicle assign kiya jata hai.
- SHICS kisi bhi order ko reject karne ka haq rakhta hai agar usme policy ya safety issues hon.
3. Delivery Timelines
- Hamari koshish hoti hai ke goods timely deliver hon, lekin kuch cases mein (weather, traffic, law enforcement issues) delay ho sakta hai.
- Heavy loads ke liye next-day ya earliest possible dispatch hoti hai, same-day nahi.
4. Payment Terms
- Payment method aur amount booking ke waqt decide ki jati hai.
- Kuch cases mein advance payment required ho sakti hai.
- Late payment ya dishonored cheques ke case mein legal action liya ja sakta hai.
5. Cancellation & Refunds
- Cancellation sirf dispatch se pehle possible hai.
- Agar vehicle assign ho gaya ho, tu cancellation charges apply honge.
- Refunds (agar applicable ho) 7 business days mein process kiye jate hain.
6. Liability Disclaimer
- SHICS transport ke dauraan goods ki safe handling ki puri koshish karta hai, lekin natural disasters, accidents, theft ya third-party fault ke liye company zimmedar nahi hogi.
- High-value items ke liye customer ko insurance arrange karne ki salahiyat di jati hai.
7. Changes to Terms
Ham in Terms & Conditions ko kisi bhi waqt update kar sakte hain. Har update hamari website par available hogi aur aapka continued use is ka matlab hoga ke aap naye terms ko accept karte hain.
8. Contact for Queries
Agar aapko kisi clause se related clarification chahiye ho, to hum se WhatsApp par rabta karein: